Privacy Policy and Confidentiality of Information
The Top Tato team welcomes you and thanks you for your trust. We are fully aware that users have rights, and we are committed to protecting your personal information in accordance with the privacy policy and confidentiality standards followed at Top Tato. Therefore, we present the policy under which your information will be handled as follows:
First: Information We Collect and Store in Our Databases
2- Login information such as username, password, email address, password recovery question and answer
3- Due to the nature of the online platform, some cookie-related data may be collected for electronic purposes that facilitate interaction between the store and the user
Second: Does Top Tato Share This Information?
1- Naturally, we strive to retain this information in a way that preserves user privacy. We only retain it to improve the quality of our e-store and facilitate the interaction between us and the user.
2- As a general rule, this information is only viewed by the Top Tato team, and it will not be shared or disclosed to third parties
3- In the interest of user safety, if any illegal or suspicious activity is detected by a user, we may report it to the relevant authorities after consulting our legal department.
Third: How Secure Is the Confidentiality of the Store’s Information?
1- We are committed to ensuring the confidentiality of user information and privacy policies and will not violate the terms of this policy. However, since it is impossible to guarantee 100% protection over the internet, we highlight the following:
We strive to protect all user data and prevent any unauthorized access in violation of our policy.
We use specific secure servers protected by software systems and electronic security protocols.
However, since the internet cannot be guaranteed as 100% secure against breaches or viruses affecting these protection systems or firewalls used by Top Tato, we advise users to keep their information strictly confidential and avoid disclosing any information they deem highly sensitive, in order to safeguard their data.
Fourth: Is There a Third Party Involved in the Relationship Between Top Tato and the Vendor?
This privacy policy also applies to cases where there is a third party involved, such as marketers, technicians, consumers, or any other person linked to the relationship.
Fifth: Terms and Conditions of Using Top Tato
All obligations of both users and Top Tato, and all rights arising from the relationship between the user or customer and Top Tato, are outlined here. This privacy policy is a key part of the agreement between the user and Top Tato that defines the legal and formal relationship between the two parties. This policy aims to ensure credibility and trust, which we are committed to providing to our users.
Sixth: Order Cancellation and Refund
The store reserves the right to cancel the order and fully refund the customer in the event that the product is unavailable or if there is a technical issue.